What is XP?
ClockWork uses a unique algorithm to differentiate it’s labourers, ensuring that you as the employer receives the most experienced and reliable person for your job. However, the term ‘algorithm’ is thrown around loosely. A fad of the tech community, if you will. It is cast a term to demonstrate that somewhere in your organisation, there is a computer geek behind the whole operation. In light of this, the term seems to have found its way into the marketing dictionary. ClockWork is prepared to change this, so we want to explain to you exactly how our ‘XP’ works.
We set out with a goal of ensuring that labourers are recognised and acknowledged for their hard work, and for being better than other people in their field. Skilled workers are often matched up against each other, entering quarterly KPI battles and facing off for the most impressive sales numbers. Furthermore, high school graduates are cast for their academic performance. Across the vast majority of the labour force, numbers mean something.
Yet, labour intensive lower skilled positions are very rarely analysed in the same vein. The appointment of such workers is frequently taken for granted, which could have a seriously detrimental impact on company productivity. Through valuing the performance of your labour force, you will equip yourself with the ‘dream team’ required for business success.
How Does It Work?
So, how exactly will this be done? ClockWork has set out with the goal of quantifying performance, through the use of its XP (experience) score. Forming the basis of the instant recruitment application, this is with the vision of building a workforce community consisting of the most experienced and reliable labourers, ensuring that your company has a set of key players at its helm.
We set out by considering what actually constitutes ‘experience’. An abundance of industry research later, we devised a set of key criteria that would make up the algorithm. The focus largely revolves around on the job XP, focusing on a set of key criteria resulting in a valid measurement of performance.
Jobseekers can build up a ‘fixed’ level of XP when they register by submitting a series of verification documents. Each document equates to a score, where the more documents submitted, the more points a job seeker has to begin with. Although this is a crucial part of assisting job seekers with getting their first job on the platform, our real focus lies with the process of building ‘on the job’ experience.
Contributing Factors
The best way jobseekers can build up their XP is through the completion of jobs via the platform. They accumulate experience courtesy of the following critical variables which demonstrate their overall experience and reliability level:
-Hours completed through the ClockWork platform
-Punctuality (What time they turn up to their job)
-Their average job rating – Upon job completion, employers are prompted to rate the jobseeker on three criteria: Accuracy, attitude and efficiency.
These variables are inputs into an overall equation which provides a total XP point level (see ‘7914’ on the image above).
Through a weighted relationship between these variables, the XP point level is effective in differentiating workers on the platform. Furthermore, points are relevant to each industry, so that jobseekers are equipped to fill unique or specific roles. Through this gamified approach, ClockWork hopes to uncover the best workers across a particular region, or within a specific field.
Ultimately, the use of valid data points in determining experience and reliability levels will be successful in building a trusted online community of the best labourers in South Africa and beyond.
