customer service

A Great Customer Service Experience I Had Recently – What Can We Learn?

Is Customer Service Dead? Almost every business encounter entails a customer service experience, whether directly or indirectly. Granted, today’s tech world has fueled a transition towards automated customer service delivery and moved away from people engaging face to face. However, what has remained a constant is that customers go back to companies that treat them […]

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gardener terminology

Landscaping Terminology for Beginners

Landscaping is a career fraught with scientific terminology and expert jargon. ClockWork helps those new to the industry become accustomed to the landscaping terminology that they’ll need to talk the talk.   General Terms   Softscape: living landscape features such as flora, grass, bush, trees, soil and mulch. Because these elements change with the seasons, […]

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Small Business Growth is about Getting Better at Making Things Easier

Small Business Growth is about Getting Better at Making Things Easier

I recently read ‘Antifragile’ by Nicholas Nassim Taleb. Setting aside his bullish tone that paints him as somewhat a raging narcissist, digging deep provides immense insight into the survival strategies required for anyone who wants to thrive in the face of adversity. In contrast to the increasingly fragile world that we live in, he hails […]

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Employer App

How it works: ClockWork Employer App

The ClockWork Employer App   The ClockWork Employer App is finally here! We have set out to make your experience of finding, managing and paying workers easier, quicker and better.   If you are a business wanting to hire your fleet of day labourers, an events company wanting to communicate and pay your promoters, or […]

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